Contact Us
Have a question or need help with a booking? We're here to help you plan your perfect Cappadocia balloon experience.
Send us a Message
Our Office
Göreme, Nevşehir
Turkey
Frequently Asked Questions
Quick answers to common questions about balloon tours and bookings.
How do I make a booking?
You can book directly through our partner operators' websites. We compare prices and show you the best options, then direct you to the operator's secure booking system.
When is the best time to book?
Book as early as possible, especially for peak season (April-October). Popular dates can sell out weeks in advance. Early booking also often means better prices.
What happens if the weather is bad?
If flights are canceled due to weather, operators typically offer a full refund or reschedule to the next available day. Weather cancellations are decided by aviation authorities for safety.
Do you charge booking fees?
No, we don't charge any booking fees. You pay the same price as booking directly with the operator. We earn a small commission from our partners, which doesn't affect your price.
Can I cancel my booking?
Cancellation policies vary by operator. Most offer free cancellation 24-48 hours before the flight. Check the specific operator's policy before booking.